Florida woman calls 911 over McNuggets

While it is a misuse of 9/11 she did have a legal complaint. She paid for an order that the restaraunt did not fill. She was under no obligation to accept another food. Its illegal for them to say "all sales are final" when in fact no sale actually took place as they did not uphold their end of the transaction. I'd say she can and should make a big deal about it and deserves more then a free meal.

Yes she had a valid complaint, but wasting the time of someone who responds to serious emergency is just ridiculous. Shows a very very lack of intelligence here. Her response would make one wonder about her stability. People who call 911 with stupid issues should be fined big time.. There is no justifying this .. She doesnt deserve more than a meal, however she did deserve a refund.

McDonalds is sending her a gift card for a free meal!
I love America.

The authorities can take action against her for unwarranted 911 usage. They might. Her dealings with McD's is unrelated to that and they are partially responsible. If I ordered a meal and paid for it only to find they couldn't give me what I wanted and refused to give me my money back I would consider that theft no different then had they taken it out of my pocket.

They deserve bad publicity and yes she deserves more then a free meal even if its a written apology from the staff responsible and the store manager.

Geez Derby, this is only 10 pieces of McNuggets. She doesn't deserve to have everyone tripping over themselves trying to make it all better. She ordered some chicken, they messed up, she ended up finally getting a refund. Problem solved. Any credibility she had went out the window when she called 911 three times.

Geez Derby, this is only 10 pieces of McNuggets. She doesn't deserve to have everyone tripping over themselves trying to make it all better. She ordered some chicken, they messed up, she ended up finally getting a refund. Problem solved. Any credibility she had went out the window when she called 911 three times.

It was the fact they to give her her money back thats key. I've been told loads of time they were out of something I wanted and I either ordered something else or gotten my money back.

Perhaps she couldn't eat anything else they were offering? Perhaps she didn't like anything else. What if it were fish-fridays and she couldn't get a fish sandwhich and wanted to go elsewhere to get her fish?

It may sound trivial but believe me I can empathize with the anger she felt at being told her order wasn't going to be what she wanted and "tough" she wasn't getting her money back. lets also remember that she only received a refund well after the fact of complaining.

I'm not saying she deserves 13 million dollars but back in my food service days a person could get fired on the spot for treating a customer like that.

But she did finally get her money back, and a free meal of whatever she wants. They never should have refused her a refund if she wanted it but in the end she got it back plus extra. They don't owe her a thing anymore.

Maybe it should be illegal to be this stupid,glad she got cited.
Hope her hometown paper does her up for the moron she is for wasting a 911 operators time.

You know what would be funny is if she chokes on a mcnugget some day,phones 911 and gets the same operator.

But she did finally get her money back, and a free meal of whatever she wants. They never should have refused her a refund if she wanted it but in the end she got it back plus extra. They don't owe her a thing anymore.

I think they owe her an apology. I've seen lots of people get free meals for far less reasonable requests and some have even gotten their money back for a meal we knew was perfectly fine.

As a business it would only make sense. We all recall the bad PR Tim Hortons go a few months ago even though they were technically correct. They fired an employee who was "technically" stealing from the company even if she was only giving a kid a few timbits. The company was lambasted for it though as a matter of law and employee regulations they were correct.

The same here. The women was wrong to use 911 but I don't fault her in the least for being angry and I wouldn't accept just a free meal (costs the company something like less then a dollar or free with write off). I'd say an apology would be in order.

Her legal problems arriving out of her own negligent use of 911 are hers to deal with.

Isn't this the same as going to the ER with a simple nasal cold?

Did you get all that out of a one paragraph article?

She's a stupid broad she called 3 times! she deserve a kick in the ass instead of free McNuggets.

No, for one a simple nasal code could be serious under certain circumstances.

This isn't like the idiot who called 911 because they were out of rootbeer like what happened a few weeks ago.

Its a misuse no doubt about that. However people should put themselves in her shoes. Its not the being out of mcnuggets that I find key. I don't even see them on the menu anymore. The refund refusal is I'm sorry to say rather serious. It's not just the $5.99 meal but the precident also. Imagine you purchase something more expensive then that, say a particular video game for your childs BD. They take your money but cannot produce the game when they said they could. You aren't wealthy and saved up to afford this one game because thats all she really wanted. The store says "tough, all sales are final". They offer you something else but you know nothing but that will do. Plenty of other stores have the game but they refuse your refund and you cannot afford to purchase another game.

Now, I know that sounds a bit over the top but I think my scenario could happen also and I think in both cases the police should be called but not using the emergency response number as its not an emergency.

The store would have called the police had she gotten the food then said she wasn't paying.